What is the SleepTrust Guarantee?
It is like an insurance policy for your new mattress. You purchase the SleepTrust Guarantee at the same time you purchase your new mattress set from The Sleep Shop. The cost for the SleepTrust Guarantee is $129 for Twin Size, $139 for Full and Queen Size, and $149 for King Size. This price includes all that you see below!
Enhanced Manufacturer Warranty
Most new mattresses include a limited warranty for manufacturer defects. With
SleepTrust Guarantee, your standard warranty is enhanced with additional coverage;
- Defects in workmanship and materials (Breakage; Sagging; etc.)
- Free replacement due to manufacturer defects
- Protection against accidental rips, tears or burns
- No charge for in-home inspections
- Free in-home technician repair services
- 100% SleepTrust Exchange Credit* for replacement due to accidental rips, tears or burns
- Free pick-up and delivery of exchanged mattresses
10 Year Unlimited Stain and Odor Removal
Life's little mishaps do happen! SleepTrust Guarantee provides unlimited assistance with the removal of accidental stains or odors:
- Toll-free stain and odor removal advice
- Free stain and odor removal products
- Free in-home stain and odor removal service
- 100% SleepTrust Exchange Credit* for mattress replacement due to permanent stain/odor
- Free pick-up and delivery of exchanged mattresses
One Full Year Comfort Exchange
Sometimes the selection of a new mattress may turn out to be the less-than-ideal solution. With SleepTrust Guarantee, you have the benefit of a full year to determine if your mattress is delivering the best comfort possible. Here's how the SleepTrust Comfort Exchange works:
- First, it's important to have a "comfort adjustment" period for the first 30 days following delivery so your mattress can properly adapt to your body (remember, you may have been sleeping on a well-worn mattress and your new mattress needs time to adjust to your body for maximum sleep comfort);
- After the 30th day and up to a full year following purchase, you may choose to replace your mattress. You will receive a 100% Exchange Credit* which may be applied against the purchase of a replacement mattress.
- No charge for pick-up of previously purchased mattress or delivery of exchanged mattress (within The Sleep Shop's regular delivery area)
Bed Armor Mattress Protector
Included with your SleepTrust Guarantee is a Bed Armor Mattress Protector, a high quality mattress protector that is stain proof, waterproof, and dust mite proof.
* SleepTrust Exchange Credit
The SleepTrust Exchange Credit may only be applied to the purchase of a new mattress from the same retailer and same location as the purchase of the original mattress. Any additional cost (due the purchase of a higher-priced mattress) is the responsibility of the customer. The SleepTrust Exchange Credit has no cash value and any amounts remaining following exchange are not refunded.
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